Delivery Information

Please allow 3-5 business days for order processing and verification with an additional 5-7 business days for delivery. 

We will only ship to the address provided at checkout. The shipping and billing address must match for security reasons. Delivery cannot be altered at any time.

We are not responsible for any lost, stolen, or damaged shipments. Any claims must be made between the buyer and carrier. 

Due to high volume, orders cannot be cancelled and we can only process orders as they are received. We cannot combine shipping on orders to the same address.

Orders to the 48 contiguous U.S. states will be shipped UPS ground a flat rate of $12. Orders to Alaska and Hawaii are $25.

Orders to Canada will be charged a flat shipping rate of $25.

*Please be aware of customs, duty fees, and taxes the customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances.

If you have any other delivery questions not covered in this section please contact us at onlineusa@palaceskateboards.com.